Dunkin'

Cayo Ayo a month ago

I was very clear about the name on my mobile order, and they proceeded to give me some other random persons mobile order drink. It's so disorganized here.

Chris Fragiskatos 5 months ago

Worst experience so far. The Dunkin constantly gets our orders wrong (annoying but not the worst). Today I picked up an order for someone and they did not fulfill the full order. After handing me the coffees, the clerk asked “Anything else”. I assumed that was the end of my order and thanked her. I found out later that she did not complete it. This is theft. Disgusting. I went back and asked for the email of the GM, DM or Franchisee. I was given a name and number. I called the number and a person answered with a different name then was given to me. When asked who they were “manager” was the response. I again asked for the email……I few minutes later I was provided a Gmail…….. Awful and playing games.

PhilYouIn a year ago

Decent Dunkin location. Large, with lots of parking, plus a drive-thru. Pretty clean inside, with lots of seating. The employees seemed a bit confused, but were plenty eager to help. Coffee and doughnuts tasted fresh and delicious.

Gabriel Singh 2 years ago

Service is deplorable. Disrespectful workers After waiting to be served for 5 minutes dude asks me “u must not like ur job right” lol what. Told buddy just give me my food and let me get out of here. PROCEEDS to diss me saying I must not like my job all types of weird childish things. Completely ignored him but I had to share. I use to manage a Dunkin’ lol this would not fly at any location. Arguing with a customer? That isn’t saying a thing to u? Yea this would not fly at any other location. I waiting at the counter for 5 minutes while the manager continued to chat and laugh in the back and then greet me with rude behavior? Unacceptable . At least share the joke buddy.

Doc Nitty 3 years ago

The traffic due to the location is always heavy. The bathroom is a key component at a business that serves food. They consistently fail at this point. My last visit was no exception to this specific point. The single occupancy restroom serves both genders. I walked to go use the bathroom and a woman was coming out and told me there was no tissue she wasn't finished. She took a bunch of napkins from the front and went back in. When she came out she politely thanked me for my patience. And then I went into the bathroom which smelled, had no paper, and even the sink looked gross. When I turned to the toilet and can see that the woman had just hovered over the toilet in and attempt to avoid touching the seat and dripped blood in the toilet. She was on her cycle obviously, but the condition of the bathroom definitely contributed to her lack of care. The school bus company in the area frequents that location especially at break times. It obvious when you need to check and clean the bathrooms. Again this location consistently fails at this.